Ambassador Transit Lounge Terminal 3 Singapore reviews

I went to Ambassador Transit Lounge and a sweet lady, Ivy helped us. She was very nice and friendly, she talked to us for a while and we really like the vibe in this lounge. Food was very good, nice and cozy. Will definitely come back when I get a chance. Thank you Ivy, we really appreciated your help and we enjoyed talking to you!! ☺️

We stayed 6 hours at the Lounge and our experience was great. Ivy went above and beyond to accommodate our infant which was very sweet. The food was great as well. Will definitely stop by for our next layover.

My partner and I were transiting through Changi and looking for a paid lounge to have a light meal and shower to freshen up. We pick this one based on the reviews and sadly it did not live up to how others have described it, especially for the cost. The food selection wasn’t very extensive and the quality was subpar, everything tasted like it had b... see more

I booked a nap room for 6 hours and had a delightful stay at the hotel. The room was clean, cozy, and perfect for a relaxing break. A special shoutout to Nancy from the service team—she was incredibly kind and attentive, making me feel truly welcome. Her genuine hospitality added a wonderful personal touch to the whole experience. I'd love to retur... see more

Booked a 6 hour nap and there were 4 to a "room" with wooden partitions. They warned us you could hear your neighbors snoring, but it was completely quiet when we were there. The lounge itself had great Indian and Singaporean cuisine with chefs that made fresh and hot food for us. Ivy made the experience even better by teaching us about the differe... see more

I had an amazing time here. The service, the area, the food, as well as the staff, are all excellent! They definitely deserve ⭐️⭐️⭐️⭐️⭐️ or even more. I went there during peak time, but all of the staffs are all work efficiently, so, I didn’t spend a long waiting time. The shower area is very clean, they have towel, shampoo, conditioner, soap, bo... see more

I was extremely disappointed with this lounge. At 70 SGD for 3 hours (including lounge access and showers), you expect a true 5-star experience. Instead, the reality was far from it. The staff were unhelpful and made it unnecessarily difficult even when simply asking for a drink. The showers were in terrible condition: mold on the walls, empty show... see more

The staff here are truly friendly. Not only did they help me solve my problem, but they also thoughtfully reminded me of important details to pay attention to. Their attitude is warm, professional, and most importantly, full of joy. I felt as if I had met a friend — we even chatted casually as I shared about the country I was heading to. If I retur... see more