Budget Direct Insurance Singapore reviews

First time I bought the motorbike insurance from this company, been told the payment short of 40 dollars after a month and threatened to cancel policy as they claimed that I chose wrong NCD, they appointed a person like gangster to harass my phone number every 3 days with bad attitude and also asking my personal info before pass me to the call cent... see more

We are impressed by the services provided by Budget Direct. Called up on 12/7 to purchase a car insurance for my new car. Sincerely thankful to Luke for his impeccable service. He is patient and detailed throughout. Also bought my travel insurance with Luke. I will recommend to my friends for any car or travel insurance!

I recently purchased Budget Direct’s travel insurance for my Korea trip, and I’m beyond impressed! My baggage was delayed for over 36 hours, and the claims process was incredibly smooth. Special thanks to Mr. Justin Wong, who handled my case with patience and efficiency. I was pleasantly surprised that despite paying a small premium, the payout for... see more

Boon Chin has been the most helpful in advising me to lodge a police report for a hit and run case. Without the police report, the other party didn’t even lodge a report with his insurance company because his company truck has no damage but my car, which is stationery was badly damaged. Thanks to Boon Chin from Budget Direct insurance for his high... see more

I would like to extend my sincere compliments to the wonderful lady at Budget Direct who assisted me with my car insurance purchase. Her patience, professionalism, and warm demeanor made the entire process smooth and pleasant. She is truly a GEM, and a shining example of excellent customer service. Kudos to the team for having such an invaluable as... see more

I am very satisfied with my experience with Budget Direct Insurance. Although my car recently broke down, I did not use their towing service because I had not reviewed my policy details thoroughly. Despite this, when I filed my claim, Budget Direct still reimbursed me on a goodwill basis, which I greatly appreciate.

The renewal process with Budget Direct was smooth and well-handled. I received clear explanations of my car coverage, Ms Shah was friendly and professional throughout. Payment was straightforward. It’s reassuring to know my policy is in good hands—thank you for the excellent service!

I recently renewed my auto insurance with this company. I can unequivocally tell you the premiums are low but stay away .. the service is so atrocious. My first and last time insuring with Budget Direct. They don't deliver. RESPONDING to the reply : I have reached out to the same numbers you have provided. One word : pathetic service! Guys, sta... see more