Haidilao Hot Pot Atmarina Square Singapore reviews

The environment and service are excellent. I would especially like to compliment Qi Qi (琪琪), who served table 26. She was exceptionally professional, attentive, and friendly throughout our visit. Qi Qi noticed details quickly and made sure everything was perfect, from the timing of our dishes to making us feel comfortable and welcome. Her warm atti... see more

I was told the town area HDL serves the best (the best service still exists) so I went down the marina square outlet. Bigger and spacious. The staff is friendly. They have a manicure place but weren't informed earlier so I missed a chance to do it. Because I notice only after my meal. And the queue was like 8hrs to my turn. 😂. Toys and secrets cod... see more

Haidilao at Marina Square is still a great place for hot pot, and the food was fantastic as always. However, compared to other outlets, the service felt a bit lacking in attentiveness. For example, toys for kids and the birthday celebration were provided without asking, even though we had informed them in advance. Additionally, the redeemed product... see more

Needless to say, HDL’s food and service has never disappointed! Seafood is fresh and delectable. Service is top notch; attentive and friendly staff. I ended my lunch with a perfect manicure done by Mandy! I must say that her keenness to details is amazing! Thank you for such a wonderful experience!

It was my first Haidilao experience and it didn't disappoint. Even while waiting for your table to be ready, you can enjoy sitting down at the waiting area outside the restaurant, while eating free snacks and complimentary tea. Once inside, you order from the IPad and the food is delivered to your table. If it's your birthday, they will sing you a ... see more

Service is top notch as expected of any Haidilao chain. Food is good as usual too. What’s really special about this outlet is that it’s my first time seeing a “face-changing” performance. It was so interactive and fun. We were also very spoilt when we got one of their staff to dance to the 大展宏图 song while we were having our dinner. Felt really spec... see more

Excellent food and service. This was my first time at Haidilao and it did not disappoint. Each food item was pretty great, without any standout dishes in particular. The free flow of sides and DIY sauce was also a nice touch, and there were plenty of desserts to choose from as well. Kids loved the “dancing man” who stretched the noodles, overall a... see more

We had a wonderful time here. Great place to come with friends or family The service is fantastic. The people make the experience and make sure everything is taken care of. As a Person from Europe, I have not seen such a commitment to the customer in my region. And of course, the food is very good as well Will definitely be back