Raffles Sentosa Singapore Singapore reviews

The drive up to Raffles Hotel Sentosa elevated us into a tranquil escape into nature. The moment we laid eyes on the familiar Raffles Sentosa main door, we were greeted warmly by the iconic Raffles Hotel Doorman. The friendly staff promptly took over our vehicle and ushered us into the cosy and cool lobby, tastefully furnished with antique-style pi... see more

Sentosa Empire Grill Raffle Singapore was an incredible experience! Ms Joana and Santos were wonderful hosts - accommodating, friendly and always willing to lend assistance with a smile. The restaurant itself is beautifully presented; facilities top notch as was Ms Joanna for making our stay truly special - highly recommended!

Attended the Hotel Lounge for afternoon tea and was impressed with James and Camille's incredible customer service, particularly their proactive beverage suggestions and quick room tour - true testament of how high their service standards are held by staff of this establishment! I was truly floored, leaving feeling completely impressed; definitely ... see more

Overall, it was a wonderful experience. Our butler, Jeff, was exceptional and truly made us feel at home.|My wife and I ran into him several times during our stay, and he never failed to greet us warmly and remember us — a genuine touch that stood out. The butlers and front-line team were all attentive and provided excellent service.||That said, br... see more

It’s a luxury stay at the Presidential Villa at Raffles Sentosa. We were able to host a small gathering for my son’s birthday and everyone was impressed with the overall amenities. The hotel staff were superb in their support. They responded promptly to every request despite the heat of the afternoon and the distance of the villa from the main buil... see more

Empire Grill is truly a hidden gem in Sentosa. The surroundings are surreal and calm, the perfect place for a relaxing meal. A modern Italian restaurant, it offers vibrant and flavourful dishes that impress from start to finish. I visited with my family a few days ago, and everything we ordered was exceptional. The steak was cooked perfectly, the ... see more

We stayed at the 2-bedroom villa with our 16-month-old baby. While the property is ok, we felt that the service didn’t quite meet the level we expected from a Raffles experience. The bulter took quite a while to respond to our messages and also there were inconsistencies between the replies and messages. As our baby has dietary restrictions (no sa... see more

Had a wonderful dining experience at Empire Grill, Raffles Sentosa. We came without any reservation, and the team still accommodated our family warmly. Thank you Santos for your wonderful and professional service. The beef, octopus, and French turbot were all excellent — perfectly cooked and full of flavor. Truly genuine food and heartfelt service.... see more